bingoplu Privacy Policy

When you register and use bingoplu, we collect certain personal information that is necessary to operate your account and deliver our services to you as a Filipino member. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect account activity data such as login timestamps, betting history, game session records, and device information including your browser type and mobile operating system. If you contact our support team, we retain records of those communications to help us resolve queries and improve our service. We may also collect information required for identity verification purposes, such as a copy of a government-issued ID, in order to comply with applicable Philippines regulations. All information collected is limited to what is genuinely necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance.

bingoplu does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors handling PHP transactions and identity verification partners, but these providers are contractually bound to use your data only for the specific purpose for which it was shared and to maintain appropriate security standards. We may disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so, or if disclosure is necessary to protect the rights, safety, or property of bingoplu or other members. In the event that bingoplu undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any such change in advance. We require all third parties who handle your data on our behalf to comply with data protection standards consistent with applicable Philippines privacy law. We will never share your personal information with any party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the bingoplu platform is encrypted using industry-standard protocols, and sensitive account information such as passwords is stored in hashed form that cannot be reversed. Access to personal data within our organisation is restricted to staff who genuinely need it to perform their role, and all such staff are trained on data protection responsibilities. We conduct regular security reviews of our systems and processes to identify and address potential vulnerabilities before they can be exploited. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you also play an important role by keeping your account credentials confidential and notifying us immediately if you suspect any unauthorised access to your account. If a data breach occurs that is likely to affect your rights or interests as a Filipino member, we will notify you and the relevant Philippines authorities in accordance with our legal obligations.

bingoplu retains your personal information for as long as your account remains active and for a defined period after account closure, as required by applicable Philippines regulations governing online entertainment platforms and financial record-keeping. Transaction records, identity verification documents, and account activity logs are retained for the minimum period required by law, after which they are securely deleted or anonymised. If you request deletion of your account and personal data, we will process your request promptly and confirm the deletion of data that we are not legally required to retain. Data held for regulatory compliance purposes is stored securely and accessed only when required to respond to a legal or regulatory inquiry. We review our data retention schedules regularly to ensure that we are not holding personal information for longer than is necessary for the purposes described in this Privacy Policy. If you have questions about how long specific types of data are retained, please contact our support team for further information.